Traffic Safety FAQ

FREQUENTLY ASKED QUESTIONS

Which course do I take?
Do I have to pay before I take the course?
How much does a course cost?
I don't have a credit card - how can I pay?
I wasn't able to print the certificate - what do I do?
I can't see the actual program - what is wrong?
My computer won't accept cookies - what do I do?
What is an internet cookie?
How do I contact Code 4 Public Safety with other questions?
If I turn off my computer during the course, will the portions of the course that I have completed be saved?
When I came back to finish the course, it shows that I haven't even started. What happened?
How long do I have to complete a course from the time I begin?
The web site won't allow me to take any of the courses. What do I do?

Which course do I take?
If you were given a traffic citation for a safety belt violation, including for child safety seats, you need to take the Safety Belt Course only.

If you were given a traffic citation for something other than a safety belt violation, you need to take the Traffic Safety Course only.

If you were given multiple traffic citations, you need to take the Traffic Safety Course only.

If you were told to complete a marijuana course (i.e. diversion, due to a citation, probation officer request, etc.) then take the Marijuana Course.
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Do I have to pay before I take the course?
No. These courses are free of charge for any persons interested. However, if you need a certificate as proof of completion for a course, you will need to pay at that time.
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How much does a course cost?
Currently the Safety Belt Course is $20, the Traffic Safety Course is $40, and the Marijuana Course is $30.
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I don't have a credit card - how can I pay?
You may contact Code 4 Public Safety at 1-800-622-9391 to discuss any other payment options that may be available to you.
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I wasn't able to print the certificate - what do I do?
Contact Code 4 Public Safety at 1-800-622-9391. After verifying that you have completed the course successfully, Code 4 will mail you a certificate at no additional cost.
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I can't see the actual program - what is wrong?
You need Macromedia Flash version 6.0 or higher to view this program. If you do not have this program, you may download it free by clicking here.
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My computer won't accept cookies - what do I do?
You need to enable your computer to accept cookies. In Internet Explorer, select "Tools" and then "Internet Options" and then "Privacy". Then, select a security level of Low, Medium, or Medium High.
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What is an Internet cookie?
Cookies have, for some reason, gained a rather sinister image. But they really are simple and harmless. A cookie is just one or more pieces of information stored as text strings on your machine. A Web server sends you a cookie and the browser stores it. The browser then returns the cookie to the server the next time the page is referenced.

The most common use of a cookie is to store a user ID.

Is there any more to cookies than that? No. They are simply text strings.

Are cookies harmful? No. They are just short text strings, and they can often make browsing better by allowing a server to recall any customized information you have set.

Are cookies common? Yes.

Can cookies transmit computer viruses? No. They are just text strings.

Can a company read my personal information from my hard disk with a cookie? No. Only the cookie that is sent in the first place is returned to the server. It is not modified or manipulated in any way.
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How do I contact Code 4 Public Safety with other questions?

For Technical Assistance:
Technical assistance is available Monday through Friday, 9 AM - 5 PM except for major holidays.

Send an email describing problem you are having to
kevin@code4.org

For All Other Inquiries:
Code 4 Public Safety Education Association
1-800-622-9391
www.Code4.org
information@code4.org
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If I turn off my computer during the course, will the portions of the course that I have completed be saved?
If you are taking the Marijuana Course or Safety Belt Course, none of your session is saved. In other words, if you leave during the course, you will need to start over again.

If you are taking the Traffic Safety Course it is OK to turn off your computer and come back to the program later as long as you do not delete the cookies off of your hard drive. This is where your session information is stored.

Your computer will save information of the last chapter that you completed. If you leave during a portion of a chapter, that chapter information will not be stored, and you will have to do that chapter over again.
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When I came back to finish the course, it shows that I haven't even started. What happened?
One of three things occurred:
1. You (or someone) deleted the cookies off of your hard drive (see above).
2. It has been longer than three days since you began the course, and the cookies were automatically deleted.
3. You were taking the Marijuana Course, which is not saved. You must complete it during the same session as when you started.

In either case, you will need to begin the entire course over again.
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How long do I have to complete a course from the time I begin?
For the Marijuana Course, the course must be completed during the same session as when you started.

For Traffic Safety and Safety Belt courses, you have three days from the date you begin to finish the course. After that, you will have to take the entire course over again.
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The web site won't allow me to take any of the courses. What do I do?
You don't have cookies enabled. See the areas above to read more about internet cookies.
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